Privacy Policy
Last updated: April 2026
A Legal Disclaimer
Who We Are
Bonavich Facilities Management Ltd is a facilities management company registered in England and Wales. Our registered office is Spaces Victoria, Victoria, London, SW1V 1LW. You can contact us at info@bonavich.com or 0203-991-1659.
We are committed to protecting your personal data and handling it with transparency, integrity and full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
When you interact with our website at bonavich.com, we may collect the following personal
information:
Your full name, email address and telephone number when submitted through our enquiry form. The nature of your enquiry, including whether you are contacting us regarding a service quote, franchise opportunity or career enquiry. Technical data including your IP address, browser type, device information and pages visited, collected automatically through our website analytics. Any additional information you voluntarily provide in the message field of our contact form.
How We Use Your Information
We use the information you provide to respond to your enquiry promptly and appropriately. To assess and process franchise or partnership applications. To contact you regarding career opportunities if applicable. To improve our website and understand how visitors interact with our content. To comply with our legal and regulatory obligations.
We do not use your data for automated decision-making or profiling. We will never sell your personal data to third parties.
Our Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR. Legitimate interests — to respond to enquiries submitted through our contact form. Consent — where you have explicitly opted in to receive communications from us. Legal obligation — where processing is necessary to comply with applicable law.
How Long We Keep Your Data
We retain enquiry data for a maximum of 24 months from the date of your submission, unless a longer retention period is required by law or you have entered into a contractual relationship with us. After this period your data is securely deleted.
Who We Share Your Data With
We do not sell, rent or trade your personal data. We may share your information with trusted third party service providers who assist us in operating our website and managing communications, including our website platform provider Wix. All third parties are required to handle your data in accordance with UK GDPR.
Your Rights
Under UK GDPR you have the following rights regarding your personal data. The right to access the personal data we hold about you. The right to request correction of inaccurate data. The right to request deletion of your data. The right to restrict or object to processing. The right to data portability. The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights please contact us at info@bonavich.com. We will respond within 30 days.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. By continuing to use our website you consent to our use of cookies. You can control cookie settings through your browser at any time.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Controller directly at info@bonavich.com or write to us at Spaces Victoria, Victoria, London, SW1V 1LW.
If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk or by calling 0303 123 1113.